NU-SAF-119 — EMERGENCY ACTION PLAN & SITE EMERGENCY INFO
Tier 2/3 — Procedure + Field Card · Rev 1.0 DRAFT — awaiting Adam approval · Owner: Field Supervisor Parent: NU-SAF-100 (Safety & Health Program), §5 element 15. Supersedes: NU-SAF-100 §9 interim emergency rules — that section retires on issue of this document. Companion: NU-SAF-119-C field card (§10 of this document) · the Work Order Emergency Block (§2, Tier 4).
THE GATE
No crew breaks ground until the Emergency Block is filled in and the Crew Lead has read four things OUT LOUD at the JSA: the site's 911 address, the nearest ER, who calls 911, and the muster point. Every man repeats the address back once. No block, no read-out, no ground break.
The record for this gate is the filled Emergency Block (§2) plus the emergency lines on the JSA (§11). A gate that produces no record is a suggestion.
1. WHY THIS PAGE EXISTS
Today, nobody on a Nova crew knows the hospital until somebody is bleeding. The register (NU-GOV-000) called this cheap to fix — one block of fields on the work order — and it is right. Every play in this document is decided here, on this page, in the air conditioning, because the moment it's needed there is no time to look anything up. Same drill discipline as the strike sequence (NU-SAF-110, HDD Operator book Card 16).
The compliance picture, stated accurately:
- 29 CFR 1926.35 is OSHA's template for an emergency action plan: how emergencies get reported, escape and evacuation, accounting for everybody after an evacuation, rescue and medical duties, and who to contact. Employers with more than 10 employees must keep the plan in writing (1926.35(e)(3) allows oral-only for 10 or fewer). Nova is hiring past that line — this is the written plan.
- 29 CFR 1926.50 requires arrangements for prompt medical attention before the project starts, first-aid supplies easily accessible on site, an effective way to summon an ambulance, and — where no clinic, hospital, or physician is reasonably accessible in terms of time and distance — a person with a valid first-aid certificate at the worksite (1926.50(c)). OSHA reads "reasonably accessible" in minutes, not in a drive across a county. A rural GA bore site 25 minutes from the nearest ER is exactly the case 1926.50(c) was written for — which is why §8 is a requirement, not a nicety.
One more why: the man making the 911 call is not always the Crew Lead. It might be the newest hand on the crew, standing over his buddy. This page is written so that man succeeds.
2. THE WORK ORDER EMERGENCY BLOCK (Tier 4 — the record)
Every work order carries an Emergency Block, filled in before the crew's first day on that site and re-checked any day the site moves (a linear bore path moves — see §3).
| Field | What goes in it |
|---|---|
| Site 911 address | The address a dispatcher can find — street number, or road + cross street + direction and distance (§3) |
| Nearest ER | Hospital name, street address, drive time from the site |
| Nearest urgent care | Name, address, hours — for the injury that needs stitches, not sirens (see below) |
| Utility emergency numbers | Electric utility emergency line · gas utility emergency line · the facility owner on the locate ticket · GA 811 |
| Muster point | A named spot everyone can find (§7) |
| First-aid/CPR cardholder on this crew | Name (§8) |
| Supervisor + Owner cell numbers | Pre-printed on the WO form and the NU-SAF-119-C card — not looked up in an emergency |
Who fills it: whoever builds the work order — office at WO creation. The Work Order creation SOP (NU-FLD-210) is not built yet, so until it exists, the interim home is the JSA: the Crew Lead fills the same seven fields on the JSA form the night before or at the huddle, before ground break. The block moves onto the WO form (and into Softr as required fields) the day NU-FLD-210 ships. [Adam: approve adding the Emergency Block to the WO form — this is the same "nearest hospital field" action flagged in NU-SAF-100 and still open.]
ER versus urgent care — the rule: urgent care is for the injury a man could have driven himself to tomorrow. Anything with heavy bleeding, a fall from height, a machine, confusion, chest, breathing, or doubt is a 911 call, not a drive (§5). When in doubt, 911. Nobody has ever been pointed for calling an ambulance that turned out not to be needed.
[Adam: confirm whether Nova has a posted panel of physicians under GA workers' comp — if yes, the panel clinic goes in the urgent care field and on the truck visor.]
3. SAY THE ADDRESS OUT LOUD (the read-out, and the rural-road rule)
The single most common failure in a real 911 call from a job site is the location. Crews on rural GA roads often cannot name the road they are standing on — they navigated there by following the truck in front of them. So:
- At every JSA, the Crew Lead reads the site's 911 address out loud, and every man repeats it back once. Ten seconds. Now the newest hand on the crew can answer "where is your emergency?" — and he may be the one asked.
- The stationing rule: never give 911 a station number. Stationing on the prints means nothing to a dispatcher. A bore path with no street number is called in as road name + direction and distance from the nearest numbered address or cross street — "GA 20, about a half mile west of the Pine Grove Church Road intersection, north side." On a state route, use the mile markers. If the dispatcher asks, read GPS coordinates straight off a phone's map app.
- A moving site moves its address. On a long bore path, the Crew Lead updates the location line at the huddle each day the entry pit moves — the address that was right on Monday can be a half mile wrong by Thursday.
4. THE 911 CALL — ONE CALLER, LOCATION FIRST
One caller. One named person makes the calls and stays on the line. Everyone else works the scene. Five men calling means five half-stories and nobody giving the dispatcher a location. This is the same one-caller rule Nova already runs everywhere: NU-GOV-004 (one caller so the story doesn't get told three different ways) and NU-SAF-110 §3 (one caller: 911 → utility → Supervisor → Owner). The caller is named on the JSA before ground break — said out loud at the read-out. If the named caller is the one hurt, the Crew Lead calls or names someone on the spot.
What to say — location FIRST:
- Location. Address or road + cross street + distance, per §3. Location goes first because if the call drops, help is already pointed the right way.
- What happened. "A man is bleeding badly from his leg" / "a man fell off the trailer" / "drill rig in contact with an electric line."
- How many hurt, and are they awake and breathing.
- Answer the dispatcher's questions and do what they say. Dispatchers coach real first aid over the phone. Their instructions outrank this page.
- Stay on the line until the dispatcher says hang up. Then: utility (if a strike) → Supervisor → Owner — same order, same caller (NU-SAF-100 call order, carried forward here).
Call order, always: 911 → utility (if a strike) → Supervisor → Owner. The Supervisor never gets called first. Minutes spent reporting up before calling 911 are minutes of bleeding.
5. THE MEDICAL EMERGENCY PLAY (severe bleeding · crush · fall)
For a man badly hurt — heavy bleeding, caught by a machine, a fall, unconscious, not breathing right:
- Call 911. One caller (§4), location first. This call happens before anything else that can wait.
- Make the scene safe — and only the scene. Machine off, traffic held by the NU-SAF-105 zone. If the emergency is a strike, a trench, or a vault, run that play instead — §6. Do not create a second victim.
- Do NOT move him — unless the scene itself is unsafe (live traffic on him, fire, gas, water rising). A crushed or fallen man can have a spine injury; moving him to "get him comfortable" can be the injury that lasts. If the scene is unsafe, move him the shortest distance that makes it safe, supporting his head and neck, and stop.
- Stop the bleeding. Hard, direct pressure on the wound with the cleanest thing at hand. The bleeding-control kit should be on the truck (§8) — send a man for it by name: "Jay — bleeding kit, go." If it isn't there yet, use the cleanest material at hand. The first-aid cardholder (§8) runs the hands-on until EMS arrives; the dispatcher coaches everyone else.
- Send a man to the road to flag the ambulance. Rural sites are hard to find and work zones are confusing to drive into. He stands where the site meets the road, high-vis already on, waves EMS down, opens a gap in the cone line, and leads them straight to the man. On a long site he stands at the turn-in, not at the pit.
- Keep him still, keep him warm, keep talking to him. Nobody leaves him alone. Nothing to eat or drink. Unconscious and breathing, and no fall/crush/unknown mechanism (no suspected spine injury) → on his side. If a spine injury is possible, do NOT roll him — keep his head and neck still, open the airway with a jaw-thrust only if needed, and follow the 911 dispatcher's positioning instructions.
- Never load him in a truck and drive unless the 911 dispatcher tells you to. Same math as heat stroke (NU-SAF-112): EMS treats en route and radios the ER ahead; a pickup seat does neither, and if he crashes at 60 mph you have two emergencies.
After EMS rolls: preserve the scene, photograph before anything is moved, and NU-SAF-121 (draft — NU-OPS-009 is the current controlled version) takes it from there (§11 — the after chain).
6. THE EMERGENCIES THAT ALREADY HAVE THEIR OWN PLAY (cite, don't restate)
This document does not restate plays that live in their own SOPs. It points to them, and the pointers below are the whole rule — if this table and the named SOP ever disagree, the named SOP wins.
| Emergency | The play lives in | The one line every man knows |
|---|---|---|
| Heat stroke | NU-SAF-112 §6.2 + NU-SAF-112-C card | Confusion = 911 + cool him NOW. Never drive him yourself. |
| Electric strike / energized rig | NU-SAF-110 §3 · HDD Operator book Card 16 | Operator stays on the machine; everyone else 35 ft back, feet together. |
| Gas strike | NU-SAF-110 §4 · Card 16 | Upwind and uphill, 300 ft. One caller, from a distance. |
| Downed line | NU-SAF-110 §7 | It's live. 35 ft back. |
| Trench collapse | NU-SAF-107 | Never jump in after him. 911, location off the Emergency Block, keep everyone out of the hole. |
| Man down in a vault / confined space | NU-SAF-109 §7 | Attendant never enters — 911 ("confined space emergency") + winch him out. |
| Frac-out | HDD Operator book Card 13 | Environmental play, not 911 — unless you can't rule out gas, then it's gas (NU-SAF-110 §4). |
| Vehicle accident | NU-FLT-315 (not built — until then: 911, scene safe, Supervisor, photos) | 911 first, same as any injury. |
| Fire — truck, rig, fuel, brush | NU-SAF-115 (not built — until then this line is the rule) | Everybody out to the muster point, 911, head count. Extinguisher ONLY on a small just-started fire, only with your back to your exit — fuel or equipment fire past knee-high = nobody fights it. |
Where plays stack: an electric strike with a hurt man is still NU-SAF-110 first — nobody touches him until the scene is dead, because the rescuer who grabs him becomes the second victim. Scene safety always runs before first aid. That ordering is in every one of the SOPs above; it is repeated here because it is the part adrenaline deletes.
7. MUSTER POINT & HEAD COUNT
- Every site has a named muster point, said out loud at the JSA read-out. A spot everyone can find without thinking: "the mailbox at the driveway entrance," "the truck." Not "over there."
- Any evacuation — gas, weather, fire, anything — ends at the muster point, and the Crew Lead counts heads against the day's crew, out loud, including any visitor on site (inspector, homeowner, sub). That head count is what 1926.35 means by accounting for employees, and it is what tells 911 whether someone is still in the hole.
- The muster point moves when the emergency says so. On a gas release the muster point is wherever upwind-and-uphill-300-ft is (NU-SAF-110 §4) — the wind outranks the mailbox. The Crew Lead points the direction as part of the evacuation call.
- The evacuation signal is the voice command "EVERYBODY OUT" plus repeated long blasts on the nearest truck horn for anyone beyond voice range — named at the JSA read-out with the muster point.
- Nova has no critical-operations posts (1926.35(b)(2)): nobody stays behind to shut anything down; on a gas hit, equipment shutdown follows the NU-SAF-110 §4 rule.
- Missing man at the count = that goes to the 911 dispatcher immediately — it does not launch a search into the hazard. Nobody re-enters a gas cloud, a trench, or a vault to look (§6).
8. THE FIRST-AID KIT AND THE TRAINED MAN
The kit. Every truck is supposed to carry a stocked first-aid kit, eye wash, and a bleeding-control kit — that's the NU-SAF-100 §9 interim rule, but it is not yet a checked line on NU-FLT-301 and this document does not know today whether every truck actually has one. [Adam: confirm — see §12.] This SOP adds three rules:
- Everyone on the crew knows where the kit rides. Same spot on every truck, named at Day 1 training. A kit nobody can find in 30 seconds is not on the truck.
[Adam: confirm kit contents and count per truck — what is actually in the boxes today, and does every truck have the bleeding-control kit or only some. Fill before this issues.] - A kit that gets opened gets restocked the same week — used supplies get written on the Friday truck check so the Supervisor reorders.
- First day on any new work order, the kit-present check rides the Emergency Block fill — kit, eye wash, bleeding kit on the truck before the crew's first day on that site (1926.50(d)(1)-(2)).
The trained man. NU-SAF-100 §10 sets the standard: minimum one current First Aid/CPR cardholder per crew, target everybody. Congruex already requires per-employee CPR/First Aid records at prequal, so this is a client gate as well as an OSHA one (1926.50(c), §1).
- The cardholder's name goes in the Emergency Block and is written on the JSA. If no current cardholder is on the crew that day, the Supervisor is told before ground break — that is a staffing problem to fix that morning, not a note for later.
- Who is actually current today lives in the training matrix — NU-SAF-124, not built yet. Until it exists, the office keeps the card copies and expiry dates wherever training records live today.
[Adam: name the current First Aid/CPR cardholders and card expiry dates — the same open item flagged in NU-SAF-112 §11. This document cannot name the trained man per crew until you do.]
9. SEVERE WEATHER & LIGHTNING (the basic rule until NU-SAF-126 exists)
The full inclement weather standard is NU-SAF-126 — not built (it already owns two weeks on the toolbox talk schedule). Until it issues, this is the floor:
- The 30/30 rule. See lightning → count seconds until thunder. 30 seconds or less = the storm is close enough to kill you. Everybody to shelter. Work resumes 30 minutes after the last thunder — the clock restarts with every rumble.
- Shelter = an enclosed metal-topped vehicle cab or a real building. Not under a tree, not under the trailer, not on the rig, not in the pit. A Nova site's tall metal — the rig mast, rods being handled, the mini-ex boom — is exactly what lightning wants; hands off the iron and away from it during the wait.
- A trench or pit in heavy rain is its own emergency — water and soil loading change the hole. Out of the hole, and it doesn't get re-entered until the competent person re-inspects (NU-SAF-107).
- Tornado warning for the site's county = work stops and the Supervisor is called. Shelter order: a real building (interior, lowest level) FIRST. No building reachable: cabs are the last resort — belts on, heads below the glass. Never under the trailer, never under an overpass. If the warning gives clear time, the Supervisor calls driving out of the warned area. The Supervisor calls whether the day continues.
10. NU-SAF-119-C — THE EMERGENCY CARD (Tier 3 — print, laminate, truck visor)
EVERY MORNING, AT THE JSA (Crew Lead)
- Emergency Block filled: 911 address · ER + drive time · urgent care · utility numbers · muster point · first-aid man · Supervisor + Owner cells.
- Read OUT LOUD: the address · the ER · who calls 911 · the muster point. Crew repeats the address back.
- Bore path moved since yesterday → update the address line.
IF A MAN IS BADLY HURT
- 911 FIRST. One caller — the name on the JSA. LOCATION FIRST, then what happened, then how many hurt. Stay on the line.
- Rural road: road name + distance from the nearest cross street. Never a station number. GPS off the phone if asked.
- Scene safe — machine off, traffic held. Strike / trench / vault → run THAT card, not this one.
- Don't move him unless the scene is unsafe. Pressure on bleeding — send a man BY NAME for the bleeding kit.
- Send a man to the road to flag the ambulance in. Open the cone line for them.
- Keep him still, warm, never alone. If fall/crush/unknown mechanism (possible spine injury), do NOT roll him — positioning is dispatcher-directed. Never drive him yourself.
- After EMS: 911 → utility (if strike) → Supervisor → Owner. Then NU-SAF-121, same day.
THE ONE-LINERS (full plays on their own cards)
- Heat stroke: confused = 911 + cool NOW (NU-SAF-112-C).
- Electric strike: operator stays on the machine, all others 35 ft, feet together (Card 16).
- Gas: everybody upwind + uphill 300 ft, call from a distance. Engines per Card 16
[Adam: engines-off vs leave-engines is the open flag in NU-SAF-110 §4 — this card prints whichever you pick]. - Trench collapse / vault man-down: NOBODY GOES IN AFTER HIM. 911 + the play on that card.
- Fire (truck/rig/fuel/brush): everybody out to the muster point, 911, head count. Extinguisher only on a small just-started fire, back to your exit — past knee-high, nobody fights it.
- Lightning: thunder within 30 seconds of the flash = shelter in cabs. Back to work 30 min after the last rumble.
EVACUATION
- Muster point from the morning read-out — unless it's gas, then upwind/uphill wherever the Crew Lead points.
- Crew Lead counts heads out loud, visitors included. Missing man goes to the 911 dispatcher — not a search party into the hazard.
11. PROOF & RECORDS (what has to exist when this is done right)
| Record | Who | When | Where it goes |
|---|---|---|---|
| Emergency Block — all seven fields | Office (WO) · Crew Lead until NU-FLD-210 exists | Before first day on site | Work order / JSA → Softr when live |
| JSA emergency lines: all seven block fields (address · ER + drive time · urgent care · utility numbers · muster point · first-aid man · Supervisor + Owner cells) + named caller | Crew Lead | Every day, before ground break | JSA form |
| Address line updated on a moving bore path | Crew Lead | Each day the pit moves | JSA form |
| First-aid kit / bleeding kit checked, opened kits restocked | Driver / Crew Lead | Friday deep clean | Truck check (NU-FLT-301 — kit line to be added on issue) |
| First Aid/CPR cards + expiry per man | Office | On issue/renewal | Training matrix (NU-SAF-124 when built) |
| Any 911 call, any evacuation, any head count taken for real | Crew Lead → Supervisor → Owner | Same day | Incident record, NU-SAF-121 |
| Utility strike alongside an injury | Crew Lead | Same day | NU-SAF-121 + Damage Report + utility notified (NU-SAF-110 §8) |
The after chain, in one line: the emergency ends when EMS rolls — then NU-SAF-121 (Injury & Incident Aftermath) owns everything after: scene preserved, photos, statements, root cause, OSHA reporting clock, and the Damage Report if a utility was involved. This SOP hands off there and does not duplicate it.
Accountability tie-in (NU-PPL-403) — proposed, pending Adam ratifying into 403: ground break with no Emergency Block and no JSA read-out = Class B. Skipping the 911 call to "see if he's okay first" or driving a seriously hurt man in a truck = Class C (6 pts). A 911 call that turns out to be a false alarm = zero points, ever — the points protect the call, never punish it.
DONE WHEN
- Every open work order has a filled Emergency Block, and the JSA read-out happens at every huddle — spot-checked on the Supervisor's site visits.
- The WO form (NU-FLD-210, when built) carries the block as required fields, pre-filled by the office, and Softr won't save a WO without them.
- Every truck's kit location is known to every man on it, and NU-FLT-301's Friday deep-clean item 5 has been revved to add: eye wash present and in date · bleeding-control kit present and sealed.
- Every crew fields at least one current First Aid/CPR cardholder every day, and NU-SAF-124 shows who and until when.
- Every current hand has walked one emergency talk-through on site — "where are we, who calls, where's the kit, where do we muster" — logged as a toolbox talk. Week 39 on the 52-week schedule (07_Toolbox_Talks_52wk.csv) already covers this document; the walk-through is that week delivered, not a new program.
- NU-SAF-100 §5 element-15 row flips from "Interim in §9" to "NU-SAF-119 issued."
NEVER
- Never break ground without the read-out. The address said out loud is the whole plan working.
- Never give 911 a station number. Road, cross street, distance, direction.
- Never call the Supervisor first. 911 → utility → Supervisor → Owner. Always that order.
- Never move a badly hurt man — unless the scene itself is about to hurt him worse.
- Never drive him yourself. Ambulance only, here and in NU-SAF-112, for the same reasons.
- Never go in after him — not a trench, not a vault, not a gas cloud, not an energized rig. The second victim is always a volunteer.
- Never let more than one man work the phone. One caller, on the line until the dispatcher hangs up.
- Never point a man for calling 911. A false alarm costs an hour. The hesitation it teaches costs a life.
12. WHAT THIS DOCUMENT NEEDS FROM ADAM
- Approve the Emergency Block fields (§2) and add them to the work order form — the same "nearest hospital field" action open since NU-SAF-100, and the reason the register calls this SOP cheap to fix. Until NU-FLD-210 exists, confirm the interim JSA home.
- Name the current First Aid/CPR cardholders and expiry dates
[Adam: fill]— carried from NU-SAF-112 §11, feeds NU-SAF-124, and required per-employee by Congruex. Decide whether the next training class closes the gap to one-per-crew. - Confirm kit contents and count per truck
[Adam: fill]— first-aid kit, eye wash, bleeding-control kit: what is actually on each of the 7 trucks today, and one standard riding spot. - Confirm the GA workers' comp physician panel question (§2) — if a posted panel exists, the panel clinic goes in the block; if not, that is its own compliance item to close with the insurance agent.
- Ratify the proposed point classes (§11) into NU-PPL-403 so the gate is enforced, not implied.
- Fill the utility emergency numbers for the utilities Nova works around most
[Adam: fill — electric and gas emergency lines for the usual service territories]so the office isn't looking them up per WO from scratch. - On approval: flip the NU-SAF-100 §5 element-15 row, retire NU-SAF-100 §9, rev NU-FLT-301 Friday deep-clean item 5 to add "eye wash present and in date · bleeding-control kit present and sealed," finish NU-SAF-121 (still a draft — this document hands it the after chain and the OSHA reporting clock), and move NU-SAF-119 from the NU-GOV-000 gap list to the issued table.
NU-SAF-119 · Rev 1.0 DRAFT · Nova Underground · Parent: NU-SAF-100 · Supersedes: NU-SAF-100 §9 interim rules · Companion: NU-SAF-119-C + WO Emergency Block · Uncontrolled when printed.