NU-PPL-403 — Accountability & Points System

The Principle

WRITTEN DOWN OR IT DOESN'T COUNT

The books say what the standard is (NU-OPS-002 how we work, 006-B how trucks stay clean, 007 how we dig). This document says what happens when the standard isn't met — every time, same way, no matter who.

1 · How Points Work

Points attach to documented facts — a missed proof photo, an unsigned truck log, a skipped JSA — never to attitude or personality.

Every point cites the doc and rule it comes from (e.g., "006-B Daily Reset step 7 — cab not cleared"). If we can't cite it, we can't point it. (And if we catch ourselves wanting to point something we can't cite — that's a gap in the book, and we fix the book.)

Points are issued by the Supervisor (Crew Leads report, Supervisors issue, Owner signs anything at the Final level or above — same authority chain as NU-OPS-005).

Points live on a rolling 90-day clock: a point drops off 90 days after it was issued. Clean work erases history; patterns don't hide.

The employee signs every entry — signing means "I was told," not "I agree." Refusing to sign is noted by a witness and counts the same.

2 · Point Values

cite the specific rule, every time

Class	Points	What it covers (examples — cite the specific rule)
A — Standards miss	1 pt	Truck daily reset not done/not signed (006-B) · missing required photo proof (BEFORE/DURING/AFTER) · DFR late or incomplete · cones/signs not counted back in · PPE reminder needed · yard housekeeping miss
B — Process violation	3 pts	Skipped or pencil-whipped JSA · dig started without the locate verification walk (002) · pothole skipped where required (007 Card 6/7) · truck rolled on a YELLOW tag past its window (006) · no-call late arrival · Friday deep clean skipped
C — Serious violation	6 pts	Working in the tolerance zone with machine (002 Never list) · no-call no-show (first) · traffic/safety zone not set before work in the road (007 Card 3) · repeated Class B within 30 days of a write-up for the same thing

Zero Tolerance — immediate termination · no points · Owner decision

Covering up or not reporting a utility strike

Falsifying a DFR, bore log, or any signed record

Running a RED-tagged machine (006 already calls this a firing offense)

Drugs/alcohol on site

Verified positive DOT or company drug/alcohol test result, or a refusal to test (NU-SAF-120)

Fighting

Second no-call no-show

Proof of record: Owner decision.

3 · The Ladder

what the points add up to

Rolling 90-day total	Action	Documented how
1–2 pts	Coaching conversation — same day, at the truck, cite the rule	One line in the Accountability Log
3–5 pts	VERBAL WRITE-UP — formal talk with Supervisor, logged and signed	Write-up form, "Verbal" box checked
6–8 pts	WRITTEN WRITE-UP — sit-down, improvement expectation with a date, goes in the personnel file	Write-up form, signed by employee + Supervisor
9–11 pts	FINAL WRITTEN — Owner signs it; next Class B or C ends employment; eligibility for raises/lead roles frozen while active	Write-up form + Owner signature
12+ pts	TERMINATION — decision made explicitly by Owner, never on the spot in the field	Owner decision per NU-OPS-005

The other side of the ledger

90 days at zero points = named in the Friday note and first in line for raises, lead assignments, and preferred crews. The system has to pay the guys who follow it, not just cost the guys who don't.

4 · The Write-Up Form

one page, fill-in

Print one per entry

WRITE-UP FORM

NU-PPL-403

Employee Date Issued by Level ☐ Verbal ☐ Written ☐ Final Rule violated (doc + section) What happened (facts, 2–3 lines) Points issued Current 90-day total What changes and by when

Employee signature — "received, not necessarily agreed" Supervisor signature Owner signature (Final only)

5 · The Accountability Log

companion CSV

One row per entry:

Date · Employee · Class · Points · Rule cited · Level triggered · Issued by · Expires (auto: date + 90)

The EA checks it weekly and puts two numbers in the Friday note: entries this week, and anyone within 3 points of the next level — so nothing "grows quiet" until it's a firing.

Part 2 · Day One Standards Training

the answer to "what training on the first day"

Half a day, run by the Supervisor/trainer, in this order. Every module ends with the hire doing the thing once, not just hearing it — and it's all signed into the Training Tracker before end of day.

	Module (~time)	What they learn	Source doc	Proof of done
1	The 7 Safety Rules (20 min)	The never-list that keeps them alive; 911-first; one-caller rule	NU-OPS-003 Part 3	Recites the strike rule back
2	Your truck IS the standard (45 min)	Walk an actual squared-away truck: 9 zones, where every tool lives, daily reset steps, Friday deep clean, the 1–5 score, "clean is a gate — this truck doesn't roll dirty"	NU-OPS-006-B	Hire does one full daily reset on a real truck, Crew Lead signs
3	How we dig (45 min)	Marks are sacred · tolerance zone = hand tools only (exact distance) · pothole before every crossing · "shave, don't stab" · compaction in lifts · restoration = sod plug saved	NU-OPS-002 Ch.1 + 007 Cards 6/7	Hand-potholes one utility with trainer watching
4	Safety zone setup (30 min)	Cones out FIRST, before tools · standard truck loadout counts (§ below) · cone taper basics by road type · count out / count in	NU-OPS-007 Card 3	Sets a full zone around the truck solo; trainer checks spacing
5	Proof of done (20 min)	"If it isn't in a photo and the DFR, it didn't happen" · BEFORE/DURING/AFTER · where photos go	NU-OPS-002 Ch.5	Takes and files the day's photo set
6	The points system (15 min)	Walk this doc line by line — the ladder, the 90-day clock, the zero-tolerance list, the clean-90 upside	This doc (NU-PPL-403, legacy NU-OPS-008)	Signs the acknowledgment page

Posted in every truck · checked at Friday deep clean

STANDARD TRUCK SAFETY LOADOUT

Cone count set by Adam 7/23/26; sign/delineator counts = working defaults, adjust anytime; lane-closure layouts still subject to the MUTCD/county confirm flagged on 007 Card 3.

× 28" cones
× "UTILITY WORK AHEAD" roll-up signs + stands
× free-standing delineators
× Class 2 vests spare, 1 × stop/slow paddle

Rule: counted OUT at setup, counted IN at close — count goes on the Daily Truck Log. Missing cone = find it or log it; it doesn't just disappear.

Proof of record: the count on the Daily Truck Log.

Part 3 · Truck Audit Scorecard

the missing rubric for 006-B's weekly audit

Supervisor scores every truck every Friday

TRUCK AUDIT SCORECARD

10 × 0/1/2

Truck Assigned driver Date Scored by

Score each item 0 / 1 / 2 — 0 = miss, 1 = partial, 2 = to standard

	Item	Score (0/1/2)
1	Cab
2	Dash/doors
3	Behind-seat safety kit
4	Driver toolbox (shadow board)
5	Rigging box
6	Deck & straps
7	Consumables at par
8	Trash out
9	Safety loadout counts full
10	Daily Truck Log signed all 5 days
	TOTAL (out of 20)

Pass = 16/20

Below 16 = 1 pt to the assigned driver + re-audit Monday.

Two consecutive fails = Class B.

Proof of record: Scores posted in the crew chat — same list, every week, everybody sees it.

What I Need From Adam

then this goes final

Open items — carried from the source, not resolved here

1	Approve or adjust the point values and ladder thresholds (1/3/6, verbal at 3 / written at 6 / final at 9 / gone at 12, 90-day clock).
2	Approve the zero-tolerance list — this is the "you're fired" list, so it's yours to own.
3	Confirm the truck loadout counts (cones/signs) — or tell me what's actually on the trucks today and I'll write that as the standard.
4	Then I render: controlled PDF (NU-PPL-403, legacy NU-OPS-008) + write-up form pad + Accountability Log CSV + Day One agenda as a printable one-pager + scorecard pad, and add the acknowledgment page to the onboarding packet.